Policies

A Safe Pair of Hands

EcoNorth are passionate about providing our team with a safe, healthy and happy working environment, and assuring our clients of the high standards we work to.

Health and Safety Policy and Procedure

Our Health and Safety system is now fully OHSAS 18001:2007 certified having been independently verified by Ocean Certification demonstrating to staff and clients alike that we are as safe and caring company, legally compliant and committed to continually improving our systems and practices.

Furthermore we are fully accredited by Acclaim Accreditation, which certifies our ability to carry out work  safely and to the standards required under the Construction (Design and Management) Regulations 2015. Acclaim Accreditation is a member of ‘Safety Schemes In Procurement’ (SSIP), which is an umbrella organisation for stage 1 health and safety assessment schemes. SSIP is recognised by a large and growing number of buyers within the construction industry. We are a registered supplier with Constructionline the UK’s leading procurement and supply chain management service.

All projects are subject to rigorous  activity and site-specific Risk Assessments and are updated in the field as and when new risks are identified.

Quality Policy

The EcoNorth Quality Policy sets out our robust approach to ensuring quality across all our working practices. Specifically, we follow clear quality control procedure and every document produced, including maps and target notes, go through a three-stage review process including a technical review by a Senior Ecologist and final sign off by the Principal Ecologist or Executive Director. EcoNorth is currently working towards ISO 9001 accreditation which it anticipates having in place by March 2021.

Equal Opportunities Policy

EcoNorth is committed to being an equal opportunities employer and to ensuring that all employees, job applicants, costumers and other people with whom we deal are treated fairly and not subject to unfair discrimination.

Customer Service Policy

We strive to deliver excellent service every time, but we know we are not perfect. EcoNorth views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person or organisation which is why have a clear and transparent Customer Service Policy.

Insurance 2019-20

No matter how large or small your project it is we understand that development can be a risky business which is why we ensure we have an appropriate level of insurance to put your mind at ease. EcoNorth is insured for £10 million public liability, professional indemnity and employers liability.

We maintain a robust internal set of further policies and procedures that  ensure our team conduct their work safely and in a effective professional manner. If you would like further information then contact us.

Cookie Policy

EcoNorth’s Cookie Policy explains what cookies are and how we use them.  We use them to make our website more user-friendly for you.

Privacy Policy

EcoNorth’s Privacy Policy explains our principles with regard to the collection, processing, storage and disclosure of your personal data.  Please take a moment to familiarise yourself with our policy and contact us if you have any questions.

Modern Slavery Policy

EcoNorth has a zero tolerance approach to modern slavery.  We are committed to implementing and enforcing effective systems and controls to ensure modern slavery of not taking place anywhere in our own business or in any of our supply chains, in line with our obligations under the Modern Slavery Act 2015.