We Think We Are Great, But Don't Just Take Our Word For It...
Client satisfaction and providing excellent services is of paramount importance to the whole EcoNorth team, which is why we like to get feedback on the work we do. The following sets out a few of the recent testimonials received:
“Our experience with EcoNorth was outstanding! The team we engaged with was knowledgeable, professional and thorough. They explained everything fully, giving us background information to help us to understand the ‘bigger picture’ and responded unbelievably quickly when we needed guidance urgently. We would wholeheartedly recommend EcoNorth without reservation.” Mairi Gibson, Abbeyfields First School, Morpeth. Feb 2021
“Bellway North East commissioned EcoNorth to work across a number of projects within the last year. Often, aligning the demands of our delivery timescales with the ecology seasons can be challenging! EcoNorth have provided us with timely and relevant advice to ensure that our programmes can be met and that we deliver our obligations in accordance with planning approvals and any Natural England licenses. They are always available to answer queries (of which there have been many)! Their reports and guidance are clear and concise. As well as the planning and theory side of things, EcoNorth have assisted us in delivering mitigation measures on site, such as erecting bird and bat boxes, constructing otter holts, tree inspections etc. The range of services is all encompassing and their reactive and flexible approach certainly makes my job easier!” Marie Lodge , Technical Project Manager, Bellway Home Limited (North East). Jan 2020.
“EcoNorth Ltd were commissioned by Volker Stevin to design and install three artificial otter holts alongside the River Lune, Lancaster. This work was required as mitigation under a Natural England otter mitigation licence relating to flood protection works. Due to unforeseen issues with tidal flooding in the mitigation area, the original design of the otter holts required modification and EcoNorth Ltd subsequently designed and installed three bespoke otter holts which sat above the tidal flood level. The bespoke design, to overcome the issue with tidal flooding, was innovative and the quality and craftmanship of the end product was above and beyond all expectations. EcoNorth Ltd were able to resource this work at short notice and within an extremely short timeframe to meet the conditions of the Natural England otter mitigation licence. The staff at EcoNorth Ltd have demonstrated innovation, high quality craftmanship, and excellent collaborative behaviour with the Atkins Ecology team who are responsible for ecological input at the site.” Luke Gorman, Associate Director of Ecology: Infrastructure, Atkins. Oct 2019.
“EcoNorth provided me a great service for my Shepherds Huts project. They worked very quick and they guided me through the planning process with regards to ecology. From there they worked on site with other contractors to ensure species protection and that my planning conditions were met. I would highly recommend EcoNorth and would definitely use them again!” Tim Hardie, owner of Westfield House Farm Bed and Breakfast. 2017.
“Center Parcs appointed the Wildlife Trust Consultancies six years ago to provide us with additional ecology support. In that time our Conservation Rangers at Whinfell Forest have developed a good partnership with the team at EcoNorth, who have provided us with a wide range of support. They have given training to our rangers to help develop their knowledge and experience as well as crucially supporting surveys, annual reports and specialist advice and guidance. This has helped inform us on management decisions in relation to the forest landscape and habitats. To us and to guests, the environment remains the most treasured aspect of the Center Parcs experience and this relationship has been key in making sure wildlife at Whinfell Forest, continues to flourish.” Richard Watson, Landscape & Asset Manager, Centre Parcs. 2017.
“EcoNorth have always provided a prompt and pragmatic service. They have assisted us with a range of ecological issues from Peregrine Falcons and bats in the North West to Kittiwakes and invertebrates in Yorkshire.” Alison Brough, Senior Environmental Manager, Willmott Dixon Construction. 2017.
“EcoNorth provided Carillion with expert advice and guidance on all wildlife related matters throughout the construction of the Morpeth Northern Bypass project. Their friendly pragmatic approach enabled them to become one of the team during the ECoW role, whilst their passion for wildlife enthused the construction team and the local community we were working in. It was great to be nationally recognised for our virtual education hub at the Big Biodiversity Awards, and celebrate a great partnership. I only hope we can find a new project to work together on again!” Dave Bennett, Project Director, Carillion Civil Engineering. 2017.
‘’Due to the nature and sheer number of existing buildings, the ecology planning requirements for the Police Headquarters development have been complex. It has been reassuring to have EcoNorth providing us with expert advice and support. EcoNorth has guided us through the requirements of the Natural England licensing process to ensure that we comply with our obligations. They have co-ordinated an enormous amount of activity on site and all within the timescales we set. We really value their flexible and sensible approach and wouldn’t hesitate to engage EcoNorth on future projects.’’ Marie Lodge, Technical Project Manager, Bellway Homes Limited (North East). 2017.
“I have very much enjoyed working in partnership with EcoNorth on a range of sites including schools and other public buildings. They have been collaborative, flexible and very professional, offering good advice from the early stages to completion of projects. They have been instrumental in ‘de-risking’ our projects, consistently delivering to our project timetables and budgets. I highly recommend them.” Ann Deary-Francis, Ecologist, Northumberland County Council. 2017.
“EcoNorth were able to attend site and complete surveys with a quick turnaround, providing sound, pragmatic and friendly advice. The Ecological Enhancement Plan they pulled together has enabled us to discharge all our wildlife planning conditions and move the project forward to the next stage. I look forward to working with them again shortly and assisting me in creating a haven for wildlife and people. I would happily recommend their services to all.” Jason Bruton, Managing Director, Beyond Escapes. 2017.
“It has been a pleasure to work with EcoNorth. Their guidance and direction has been particularly welcomed to assist in ensuring that our project received ‘buy-in’ and commitment from numerous organisations. The solutions tabled have enhanced the project and will provide it with a lasting legacy.” Scott Munro, Planning Director, Lugano Developments Ltd. 2017.
“Farrans Victor Buyck Joint Venture appointed EcoNorth as Project Ecologist for the Northern Spire bridge principally to assist with the discharge of planning conditions relating to the River Wear ecology. EcoNorth have demonstrated a comprehensive understanding of the applicable legislation as well as an in-depth knowledge of the local ecology. Throughout the Project they have provided a proactive, collaborative approach and given clear, concise, impartial advice. They have been flexible in dealing with site teams and adapted to changing circumstances where necessary. EcoNorth have assisted the Joint Venture in discussions with our Client and the Environmental Agency in a professional manner to agree practical solutions while maintaining Ecology protection standards. We would have no hesitation in considering EcoNorth for future Projects” Stephen McCarthy Engineering Manager, Farrans Victor Buyck Joint Venture. 2017.
“EcoNorth have provided an exemplary service in supporting the progression of the Dissington Garden Village planning application, and continue to support the project. Their approach has been to be innovative, problem solving, and delivery driven with a flare and enthusiasm that has enabled us to meet the challenges and timescales for the project. They are a delight to work with and we look forward to continuing to do so on the Garden Village and other projects in the future.” Sandra Manson, Director, WYG. 2016.
“EcoNorth have proved an invaluable source of assistance during all the phases of our project, from ECI, tender and construction and their professionalism has shone through, they are definitely part of the site team not a passing consultancy. EcoNorth have had the time and professionalism to explain the issues and legislation plus in-putted on methodology to use that would least disturb the ecology and be acceptable to the regulatory authorities. The ultimate plaudit is would you employ them again and the answer to that for EcoNorth is a definite yes. EcoNorth have proved an invaluable source of assistance during all the phases of our project, from ECI, tender and construction and their professionalism has shone through, they are definitely part of the site team not a passing consultancy. EcoNorth have had the time and professionalism to explain the issues and legislation plus in-putted on methodology to use that would least disturb the ecology and be acceptable to the regulatory authorities. The ultimate plaudit is would you employ them again and the answer to that for EcoNorth is a definite yes.” Peter Vickers, Project Manager, VBA Joint Venture Ltd. 2015.
To provide EcoNorth with your feedback, please click on the customer satisfaction feedback form here.